Preamble
Welcome to Stridemates (the “Platform” or the “App”). Stridemates provides a digital service that lets running club organisers (the “Founders”) create, manage and promote events (the “Drops”), and lets users (the “Runners”) sign up, purchase any participation tickets and digitally sign declarations or liability waivers. Stridemates does not organise, manage or supervise events, and assumes no liability in relation to their conduct. The Platform operates exclusively as a technological intermediary. Any contractual relationship related to event participation, including ticket purchase and signing of liability waivers, is directly between the Runner and the Founder.
Users and Registration
The Platform requires registration and is intended for the following user categories:
- Runners: users who use the App to browse events and sign up to Drops. Runners are required to provide truthful, complete and updated personal data, also for the purposes of validity of the declarations and liability waivers signed (such as, by way of example, tax code and date of birth).
- Founders / Clubs: users who create and manage events through the Platform. Founders are solely responsible for the organisation of Drops, as well as for their compliance with applicable law, safety and any aspect related to the conduct of events.
Payments and Fees (Stripe)
Payments made through the Platform are handled through the Stripe Connect service provided in the App. By making a purchase, the Runner accepts the terms and conditions of the above-mentioned payment services provider. Likewise, Founders enabling payments through the Platform accept and undertake to comply with the Stripe Connected Account Agreement. Stridemates is not a party to the payment relationship between Runner and Founder and does not directly handle financial flows; it operates exclusively as a technological intermediary.
3.1. Refunds
Refund policies are set and managed exclusively by Founders. In case of cancellation, change or non-performance of an event, refund requests must be addressed directly to the Founder. Stridemates does not issue refunds and assumes no responsibility in this regard.
Liability waivers
The Platform provides technical tools to electronically sign declarations and liability waivers (the “Waivers”) prepared by Founders. By signing the Waiver through the App, the Runner declares to have read it, fully understood its content and accepted the risks related to participation in sports activities, assuming full responsibility within the limits allowed by law. The Waiver is a legally binding agreement exclusively between the Runner and the Founder. Stridemates remains outside such relationship and does not warrant the validity, effectiveness, adequacy or compliance with applicable law of the content of the Waivers prepared by Founders.
4.1. Indemnity
The Runner and the Founder undertake to indemnify and hold harmless Stridemates, as well as its directors, contributors and providers, against any claim, damage, liability, cost or expense (including legal fees) arising out of or connected with: the drafting, signing or performance of the Waivers; participation in the events; any challenges related to the validity or effectiveness of the liability waivers. In any case, to the maximum extent permitted by law, any liability of Stridemates in relation to the events and sports activities organised by Founders is excluded.
Limitation of Liability of Stridemates
To the maximum extent permitted by applicable law, Stridemates (as well as its directors, employees, contributors and developers) shall not be liable, on any ground, for: injuries, personal damages, deaths or economic losses suffered by Runners in connection with participation in events; cancellations, delays, changes or disruptions of events attributable to Founders; disputes, claims or challenges between Runner and Founder; content, declarations, information or Waivers prepared by Founders. Use of the Platform is under the user’s sole and exclusive responsibility. Notwithstanding the above, to the maximum extent permitted by law, Stridemates’ total liability arising out of or connected with the use of the Platform is excluded or limited to cases of wilful misconduct or gross negligence. In any case, where a liability cannot be excluded by law, any liability of Stridemates shall be limited to the lesser of: any amount paid by the user for use of the Platform in the twelve (12) months preceding the event giving rise to the claim; or the minimum amount provided by mandatory applicable law.
Account Termination
Stridemates reserves the right, at its discretion and without prior notice in the most serious cases, to suspend, limit or terminate the account of any user (Runner or Founder) where they: violate these Terms and Conditions; use the Platform for unlawful, fraudulent or otherwise non-compliant purposes; publish, share or transmit inappropriate, unlawful content or content contrary to decency or third-party rights. Suspension or termination of the account may result in loss of access to the Platform services, without entitling the user to any compensation or indemnity, except in cases mandatorily provided by law.
Provider
The Platform is operated by TMB Group S.r.l., with registered office in Via Nuova Nola 273, Palma Campania (NA), Italy, VAT 10989521215. For any communication regarding these Terms please contact hello@tmb-group.it.